Emergency Procedures
For a PDF version of the Emergency Procedures Brochure, click the link below:
CSUMB User Guide to Emergencies or Natural Disasters
It is always a good time to think about disaster preparedness, but the recent earthquake is a great reason to bring the topic to the forefront. It is important that the Campus Community knows how emergency communications will be distributed by the University. Also, it is critically important that the campus knows how to prepare for and what to do in the event of an emergency or natural disaster. This message has been prepared to provide you direction, stimulate your thinking about emergency preparedness, and hopefully have you ready to respond if an event occurs.
EMERGENCY COMMUNICATIONS:
The University has several means of communicating emergency information to the campus community. There is no single form of perfect communication, so it is critical that emergency information be communicated in a variety of ways to reach the greatest number of people possible. In the event of an emergency, the University may use any, all, or any combination of the following forms of communication depending on the severity of the situation.
1. OTTERalert - This tool is used to send a text message or email to every user registered on the Rave system. If a registered Rave user does not have a phone, the message goes to their preferred email account. http://csumb.edu/otteralert
2. Global Email Lists - These lists allow the University to send an email message to every student, staff and faculty member on the official University email system, which is commonly referred to as FirstClass.
3. Website Updates - In the event of an emergency or natural disaster on campus, the University will post emergency information on the CSUMB Home Page. http://csumb.edu
4. Voicemail Broadcast - This tool can send a recorded voicemail to every voicemail box on the CSUMB phone system. When this is activated, the voicemail light will light up on phones. When users check their voicemail, they will hear a recorded message.
5. Emergency Update Phone Line - This phone number is published on the Emergency Preparedness website (http://bss.csumb.edu/site/x5487.xml). In the event of an emergency the Emergency Response Team will regularly update a message on this phone number with critical information. The number is x5044 or 831-582-5044.
6. Local Media - In the event of an emergency where cell phone towers may not be operable, a local TV station, the Campus TV Channel, and three local radio stations have agreed to broadcast emergency information for the University. These stations are:
- KSBW TV (Channel 8 on campus, Channel 6 on Comcast)
- Campus TV Channel 72 (on campus only)
- KAZU 90.3 FM
- KWAV 96.3 FM
- KIDD Magic 63 AM
7. Information Postings - In the event of an emergency resulting in a power outage, campus Building Emergency Coordinators (BECs) have been instructed to respond to the Emergency Operations Center and pick up emergency information fliers to post on the entrance to their respective buildings.
8. Public Address Systems - The University's police vehicles are equipped with public address systems and can be utilized to announce information in public areas, if necessary, in an emergency.
9. Telephone Emergency Notification System (TENS) - The TENS system allows the University Police to make mass notifications to residential phone lines using the 9-1-1 system.
Fire
In Campus Buildings:
- RACE
- Remove those in danger
- Announce: pull alarm and call 911
- Contain fire by closing doors
- Extinguish if safe to do so, or evacuate horizontally beyond fire doors
or vertically, if necessary
- Beware of smoke and stay low
Hazardous Material Spills
Immediately report accidents that involve chemical spills, gas leakage or emissions, radioactive material, or other dangerous substances by calling the Environmental Protection Health & Safety (EPH&S) at x3730. Also notify the Building Emergency Coordinator. After hours contact Public Safety at x0268 or x3700.
When reporting, be specific about the nature of the involved material and the location. The University police Department will contact the necessary specialized authorities and medical personnel.
Evacuate and seal off the affected area at once to prevent further contamination until the arrival of police personnel.
Anyone who may be contaminated by the spill is to avoid contact with others as much as possible, remain in the vicinity, and give their names to the responding University Police Officer. Required first aid and cleanup by specialized authorities should be started at once.
If necessary or if directed to do so by police personnel or the Building Emergency Coordinator, activate the building fire alarm.
Security Situations
Bomb Threats:
- If threat via phone, stay on the phone and get as much information as possible and ask questions.
- Call 911 to report, or hand co-worker a note to do so.
- Alert Department Manager.
- Suspected Device/Bomb remove persons from danger and follow procedures above.
- Do not use radios in the area of a suspected bomb.
Violent Persons:
- Call 911 immediately.
- Alert co-workers and leave area, if possible.
Assault to Staff
- Call 911 immediately.
- Alert Department Manager.
Hostage Situation:
- Call 911 immediately.
Strike Situation or Civil Disturbance:
- Call 911 immediately.
Building Utility Failures
|
Utility Failure |
What To Expect |
What To Do |
Other Responses |
|
Electrical Power Failure |
Power only to emergency lights. |
Call x3700 (Facilities) |
Do not attempt to leave elevator unless at floor level. |
|
Elevator Failure (Electrical, Fire or Earthquake) |
Elevators will STOP and go to closest floor. |
Call x3700 (Facilities) |
|
|
Loss of Potable Water |
Sinks and Toilets inoperative. |
Call x3700 (Facilities) |
|
|
Natural Gas Failure |
Natural Gas Odor. |
Call x3700 (Facilities) |
|
|
Sewer Stoppage |
Drains backing-up or Toilet overflowing |
Call x3700 (Facilities) |
|
|
Telephone Failure |
No phone services. |
Notify Telecommunications by e-mail or cellular |
|
|
Information Systems |
Computers not functioning or Network down. |
Information Technology report to x4357 |
INJURIES
INJURY TO STUDENT:
· Escort or send student to Campus Health Center, if warranted.
· Notify Supervisor
INJURY TO VISITOR:
· Escort visitor to Campus Health Center, if warranted.
· Notify Risk Management or Human Resources.
· Assist visitor in completing report of injury/illness.
INJURY TO STAFF:
· Escort or send staff to the Campus Health Center, if warranted.
· Notify Supervisor.
· After hours escort or send to Doctors On Duty.
· If injury is serious escort to Community Hospital of the Monterey Peninsula (CHOMP).
If you have any questions or comments or would like printed copies of the Emergency Procedures Brochure, please feel free to contact:
CSU Monterey Bay Police Department
(831) 655-0268
Updated: 08/23/11 el

100 Campus Center
